"Insufficient free margin"
What it means: You don't have enough available margin for the requested trade.
How to fix:
Close some existing positions to free up margin
Add more funds to your Hyperliquid account
Reduce position sizes in your risk settings
"Leverage cap exceeded"
What it means: The trade would exceed your maximum leverage setting.
How to fix:
Increase your max leverage in Settings (only if you're comfortable with the risk)
Reduce position size — smaller positions use less leverage
The Risk Engine may automatically resize the trade to fit within your cap
"Daily loss limit reached"
What it means: Your realized losses for today have exceeded the daily loss limit you set.
How to fix:
Wait until the next trading day — the limit resets daily
Increase your daily loss limit in Settings (not recommended unless intentional)
"Maximum drawdown exceeded"
What it means: Your account has dropped too far from its peak equity.
How to fix:
Review your positions and consider closing losing trades
Reduce your risk settings to prevent further losses
Increase your max drawdown limit in Settings (carefully)
"Maximum positions reached"
What it means: You've hit your limit for concurrent open positions.
How to fix:
Close existing positions before opening new ones
Increase your max positions limit in Settings
Copy Trading Issues
Copy trades not executing
Possible causes:
Your wallet doesn't have enough margin
Risk Engine is resizing or rejecting trades (check Risk Dashboard)
The leader hasn't made any new trades
You may have paused copy trading or activated Emergency Halt
Position sizes seem too small
This is likely working as intended — HyperSync normalizes position sizes based on your account equity, not the leader's. See Risk Normalization.
TradingView signal not appearing in HyperSync
Verify your webhook URL is correct
Check that your TradingView plan supports webhooks (paid plans only)
Verify your webhook token matches
Signal received but not traded
Check the signal status on the Signals page
Ensure you have an active subscription that matches the signal's symbol and strategy
Check the Risk Dashboard for rejection reasons
Wallet balance shows $0
Balances sync every few minutes — wait and refresh
Verify your API key is still valid on Hyperliquid
Try removing and reconnecting the wallet
"Invalid API key" error
Your API key may have been revoked or expired on Hyperliquid. Generate a new API key and reconnect your wallet.
Forgot password? Use the "Forgot Password" link on the login page
Wallet login not working? Make sure your wallet extension is unlocked and connected
Email not verified? Check your inbox (including spam) for the verification link
Dashboard shows no data
Connect a Hyperliquid wallet first
Wait for the initial balance sync to complete
